Google Reviews & Reputation
More 5-star Google Maps reviews — and past customers back on your schedule.
After every completed job, your customers get a short review request. Happy customers reach your Google Maps profile in one tap; unhappy ones reach you first, privately. And when the schedule is slow, we bring old customers back.
$497/mo + $997 setup · month-to-month
The problem this fixes
Happy customers forget to review. Unhappy ones never do. Your Google rating drifts while competitors collect stars — and past customers who would hire you again never hear from you.
How it works
The whole process, at a glance.
What it's like day to day
A polite text or email goes out when you mark the job done. One consistent ask, every time, no nagging.
Satisfied customers go straight to your Google Business Profile. Someone unhappy sees a short private form first — you fix it before it becomes a 1-star post.
SMS reactivation to past customers — a seasonal offer or a simple check-in — brings repeat work when you need it most.
We draft owner responses to new reviews and send a monthly report: rating trend, requests sent, responses posted.
Why it pays off
Why reviews decide who Google shows first
Google Maps ranks local businesses on review quantity, rating and recency. This service turns those rules into a flywheel for you:
reviews, every week. Each completed job triggers one consistent ask — your review count grows steadily instead of whenever a customer happens to remember.
results. Recent reviews count more than old ones — a steady stream tells Google (and customers) that you are busy and trusted right now.
rating. Unhappy customers reach you privately first, before they become a public 1-star. Your average climbs and stays up.
More reviews → higher Google Maps ranking → more calls → more customers → more reviews. It compounds: every week of reviews keeps ranking you above the competitor down the street, long after the month is over.
What's included
- ✓Review requests by SMS and email after each job
- ✓SMS win-back campaigns to past customers
- ✓Private feedback path for complaints
- ✓AI-drafted owner responses (you approve)
- ✓Monthly rating report
- ✓Google Business Profile tie-in
Google Reviews & Reputation
Month-to-month · cancel anytime
Frequently asked questions
Is filtering negative reviews allowed? +
We never block reviews or write fake ones — that violates FTC rules and Google policy. A private feedback form is standard practice: customers can still review anywhere, anytime. It simply gives you a chance to fix problems first.
Where do the requests come from? +
A local number tied to your business, from your templates. Customers who opt out stop receiving them immediately.
Do I need to change how I run jobs? +
No. Mark a job complete in whatever you already use — a text, an email, or your job app — and the request goes out.